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Years ago, when dealing with a team facing lots of interpersonal issues and a lack of safety, where people were not able to work together, and nothing seemed to work, I turned to the Culture Map, created by Dave Gray, as a way to help the team map, understand, and transform their culture. Since then, I’ve frequently…
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The Team Dependency Matrix
4 minutesIn the large organizations I work with, dependencies are the number one blocker preventing fast flow. In these organizations that, for budgetary reasons, do annual planning, dependencies are the most significant determining factor to the success of their plans and the biggest afterthought. The tendency I see is for teams to plan their work as…
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A team I’m coaching faced a challenge with the demand for their team’s services far exceeding the amount of work they could deliver. Here’s a look into an ongoing exercise I began with this team to help them get control of their work, and how I combined User Needs Mapping, Core Domain Mapping and Team…
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Just Enough Kanban
6 minutesOne of the most helpful things you can do when facing a problem is to visualize the situation. In software or service delivery, kanban is a handy method that lets teams visualize and better manage their business or workflows. If you don’t know what else to do, make it visual. Find some way to make…
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When it comes to dealing with all of the things competing for your attention, one habit I’ve picked up from practicing Getting Things Done for over ten years is to start writing down everything that’s on my mind and putting it all into an Inbox. The people I work with always have more work to…