Real-time content, real-time analytics, and real-time marketing all sound increasingly interesting and cool, but they’re also increasingly expensive and require real-time permission, real-time resources, and real-time creative insights. At the end of it all who’s to say what the results of all that real-time marketing will be, or when they’ll deliver? Is the reward, real-time […]
Your brand story goes through a lot before what your consumers ultimately tell themselves, and others. The equation is simple, but the possibilities are vast. If you fail to understand one of these pieces, or if your execution is weak, then your customer story is going to reflect it. I found the difficult part with […]
I came up with the idea that each platform has a particular purpose based on what an outcome looks like for the user. This is another important piece of information when designing the story of your brand experience. As a brand, what are you pushing users towards?
Each platform has its own story. You can work though many different questions and get many different answers of Who, What, When, Where, How, and Why. I find this illustration useful to illustrate that no one platform is superior or the best one for all cases. Each has its own characteristics and affects consumers’ lives […]
How do you affect what stories consumers have of your brand? With another story of course.