The persistence of hierarchical thinking, particularly a reliance on experts rather than the expertise of knowledgeable employees at all levels, can undermine any open collaboration effort. The Promise (and Perils) of Open Collaboration

… saying what I have to say in the way I want to say it is orders of magnitude more important to me than driving a lot of pointless page views from people I never cared about reaching anyway. Merlin Mann - Free as in “Me” | 43 Folders This is a good perspective to have. … Continue reading →