Author: Malcolm Bastien

  • Comparing and Remixing the Gemba Walk

    One practice I often see organizations adopt but struggle with is Gemba Walks. Gemba Walks, sometimes called “go and sees,” originated from the Toyota Production System, and the principle behind them is that to truly understand what is going on, you have to go where the work gets done and see what is happening. The […]

  • Quick Jira Control Chart Aging WIP Hack

    I’ve never been a fan of any of the reports you get from Jira, but I’ve especially felt like the control chart should be more useful for all the information it provides. A few weeks ago, I created a new custom filter that changes what information is displayed, which helps me quickly visually scan a […]

  • Snapshot: Introducing Ready Options to a B2B Service Team

    When I work with teams who have undergone Agile or Product training, these teams often have large backlogs of work and boast about the importance of prioritizing work based on value. I’m currently helping a team that went through such training years ago, but these practices of having a backlog and focusing on customer value […]

  • Boards of Canada – Reach for the Dead

    Boards of Canada – Reach for the Dead (from Tomorrow’s Harvest) – YouTube. I can’t express how excited I am for Boards of Canada’s new album, Tomorrow’s Harvest to come out. Ever since Graham introduced me to Boards, their music has been an anchor for me. I listen to them if I ever need to […]

  • Facebook Home

    It may be difficult to notice at the moment, but Facebook Home could lead the next big evolution of mobile phones. The last big evolution came when Apple opened up iOS to third party developers and that decision ended up accelerating the adoption of the smartphone market, filling it with app stores worth about $15 […]