Author: Malcolm Bastien
-
Empowering Teams Instead of Telling Them What to Do
In the context of organizational change, whether it’s part of a formal “Agile Transformation” or just trying to make things better, one behaviour I frequently have to deal with is when Directors or VPs, who I’ll refer to as management, tell me something along the lines of “The teams need to do this.” They might…
-
Test-Driven Goals: A Scalable and Effective Pattern
I’ve been working with a team and trying to help them answer questions about their plan for the upcoming year. Even if the team can answer these questions, there’s another that always seems to pose a challenge: “What are you trying to achieve?” To help them answer the question of what they want to achieve,…
-
-
2022 Recap
The year passed by quickly, and it’s challenging to come up with a list of my accomplishments over the past year. Aside from some other minor achievements that I won’t bother listing, only a little stands out about 2022. In any case, I’m proud of the work that I did. Workshops Since the pandemic started,…
-
Starting a Wardley Map with a Mental Model Diagram
Last time, we discussed a team where, to secure funding, they needed to present a strategy of where and how to invest. The team began by holding a series of workshops that I facilitated. In those workshops, I introduced the concept of Mental Model Diagrams that helps to match users’ needs with features that support…
-
Capturing Customer Jobs Using a Mental Model Diagram
Recently, my client asked for my help facilitating a series of strategic planning workshops. In order to secure funding for the next fiscal year, they needed to develop and present a strategy for their platform for the next ten years describing where to invest. To create that strategy, each workshop in the series would focus…
Flow Focused 