Basic Business Metrics
Malcolm Bastien
• 1 min read
One of the only things I took away from the book Social Media Metrics was this simple idea that everything breaks down into increasing revenue, improving customer support, or decreasing costs.
Like with social media metrics, stories also need to have a purpose that ties back into the business.
Malcolm Bastien
Enterprise Agile Coach
Enterprise Agile Coach helping leaders in Fintech, Banking, and HealthTech build fast flow through systems thinking and aligned autonomy, empowering teams to deliver high-performance results at scale.