Flow Focused

Flow Focused

Business Agility with Agile and Kanban

Malcolm Bastien

Agile Coach
Toronto, Ontario, Canada

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About

I’m an Agile Coach from Toronto, Canada, who helps teams and organizations improve their agility and performance. I’m also a video gamer and a blogger, who shares my insights and observations about agile, kanban, domain-driven design, and Wardley Mapping. I’m passionate about learning and experimenting with new tools and techniques to enhance my coaching skills and knowledge.

Work Experience

Agile by Design

2017 – Present

As a Senior Agile Coach, I drive Agile transformation and cultural change using a complex systems perspective to deliver exceptional outcomes. I specialize in advanced Lean and Agile software development practices to optimize value delivery and improve organizational flow.

  • Organizational Agility & Prioritization:
    • Designed and implemented Agile Flight Level Systems and Team/Portfolio Kanban systems to achieve end-to-end organizational agility
    • Enhanced prioritization by introducing Cost of Delay and pay-off functions, enabling understanding of the financial impact of initiatives.
    • Developed custom risk assessment frameworks to support strategic decision-making.
    • Trained Managers on effective OKRs for strategic alignment.
    • Introduced “Ready Options” to teams to help stabilize backlog replenishment.
  • Flow Optimization & Continuous Improvement:
    • Applied Team Topologies and Domain-Driven Design (DDD) principles to manage dependencies and design effective team interactions.
    • Led value stream mapping initiatives
    • Coached teams using advanced Agile Metrics to identify bottlenecks and sources of delay.
    • Facilitated deep dive retrospectives across delivery teams and leadership to resolve systematic issues.
    • Experienced with specialized online Kanban service providers
  • Discovery, Modeling & Coaching:
    • Coached teams using Story Mapping and Impact Mapping to maximize valuable outcomes and trim scope.
    • Facilitated EventStorming and Domain Storytelling workshops for collaborative system modeling.
    • Led multi-day Agile workshops for Developers, Delivery Leads, and Product Owners.
    • Coached teams on effective story writing and acceptance criteria with an emphasis on Spec by Example.
    • Guided teams in adopting fully remote work systems, including virtual Kanban and remote ceremony facilitation.

Chango → Rubicon Project

2013 – 2017

Data Analyst

West Toronto CrossFit

2012 – 2016

Coach

Microsoft

2010 – 2011

Marketing Specialist

Education

Toronto Metropolitan University

2005 – 2010

Bachelor’s Degree in Business Technology Management

Areas of Interest

  • Kanban Method
  • Agile
  • Lean
  • Toyota Production System
  • Domain-driven Design
  • EventStorming
  • Cynefin
  • Complex Adaptive Systems
  • Wardley Mapping
  • Personal Knowledge Management
  • Service Design