Malcolm Bastien
Agile Coach
Toronto, Ontario, Canada

About
I’m an Agile Coach from Toronto, Canada, who helps teams and organizations improve their agility and performance. I’m also a video gamer and a blogger, who shares my insights and observations about agile, kanban, domain-driven design, and Wardley Mapping. I’m passionate about learning and experimenting with new tools and techniques to enhance my coaching skills and knowledge.
Work Experience
Agile by Design
2017 – Present
As a Senior Agile Coach, I drive Agile transformation and cultural change using a complex systems perspective to deliver exceptional outcomes. I specialize in advanced Lean and Agile software development practices to optimize value delivery and improve organizational flow.
- Organizational Agility & Prioritization:
- Designed and implemented Agile Flight Level Systems and Team/Portfolio Kanban systems to achieve end-to-end organizational agility
- Enhanced prioritization by introducing Cost of Delay and pay-off functions, enabling understanding of the financial impact of initiatives.
- Developed custom risk assessment frameworks to support strategic decision-making.
- Trained Managers on effective OKRs for strategic alignment.
- Introduced “Ready Options” to teams to help stabilize backlog replenishment.
- Flow Optimization & Continuous Improvement:
- Applied Team Topologies and Domain-Driven Design (DDD) principles to manage dependencies and design effective team interactions.
- Led value stream mapping initiatives
- Coached teams using advanced Agile Metrics to identify bottlenecks and sources of delay.
- Facilitated deep dive retrospectives across delivery teams and leadership to resolve systematic issues.
- Experienced with specialized online Kanban service providers
- Discovery, Modeling & Coaching:
- Coached teams using Story Mapping and Impact Mapping to maximize valuable outcomes and trim scope.
- Facilitated EventStorming and Domain Storytelling workshops for collaborative system modeling.
- Led multi-day Agile workshops for Developers, Delivery Leads, and Product Owners.
- Coached teams on effective story writing and acceptance criteria with an emphasis on Spec by Example.
- Guided teams in adopting fully remote work systems, including virtual Kanban and remote ceremony facilitation.
Chango → Rubicon Project
2013 – 2017
Data Analyst
West Toronto CrossFit
2012 – 2016
Coach
Microsoft
2010 – 2011
Marketing Specialist
Education
Toronto Metropolitan University
2005 – 2010
Bachelor’s Degree in Business Technology Management
Areas of Interest
- Kanban Method
- Agile
- Lean
- Toyota Production System
- Domain-driven Design
- EventStorming
- Cynefin
- Complex Adaptive Systems
- Wardley Mapping
- Personal Knowledge Management
- Service Design
