Malcolm Bastien Enterprise Agile Coach
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A Quick Look at the Surface Site

A short critique of the Microsoft Surface website.

Malcolm Bastien
Malcolm Bastien
2 min read

A couple problems I have with Microsoft’s website for Surface.

The whole site makes learning about the Surface such a chore. The content is really bad too. Sometimes it feels like they put it through Google Translate a few times and came out with inflated passages like the following:

A feat of engineering and a work of art. One touch and you’ll recognize the thoughtful design and precision craftsmanship that make Surface a joy to behold. The unique VaporMg casing delivers a high-quality fit and finish that’s ultra-light and durable.

Technically, the site isn’t finished yet as one of the main navigation elements, Surface with Windows 8 Pro, just shows the user a big “Coming Soon”.

When browsing through the website it quickly becomes clear that Microsoft tried to use this weird pattern of two-word headings for every section:

  • “Serious. Fun.”
  • “Passion. Play.”
  • “Snap. Apps.”

It’s really horrible especially given that only after you read a paragraph can you even understand what the headings are trying to say.

After browsing a dozen pages that each only explain two product benefits, and looking at such shoddy product images, all I’m going to say is this: Pass.

Malcolm Bastien

Malcolm Bastien

Enterprise Agile Coach

Enterprise Agile Coach helping leaders in Fintech, Banking, and HealthTech build fast flow through systems thinking and aligned autonomy, empowering teams to deliver high-performance results at scale.