For a while i had a hard time figuring out what the whole point of insights and innovation was for on the part of digital strategy. In the end I’ve come to understand that innovative marketing strategies help achieve substantially better results. The simplicity of this graph and how ugly it is makes me feel like […]
Stories have their place even at the very beginning of marketing strategy, and a lof of the work from research and analysis should very much be thought about and be shared with others as stories. Story Telling for User Experience made these ideas clear for me. Stories play two roles in making finding exceptionally easy […]
One of the only things I took away from the book Social Media Metrics was this simple idea that everything breaks down into increasing revenue, improving customer support, or decreasing costs. Like with social media metrics, stories also need to have a purpose that ties back into the business.
We look and see the world, but we understand it through stories.
The mobile context involves communicating your brand story with the possibly the broadest number of users, environments, restrictions, and the greatest need for clarity. Experiences that don’t respect the context result in negative user stories.
In a network of people, devices, and things, apps are more important than the things themselves. Apps can extend any product or idea, making its values and its brand relevant to customers. Relevance comes from translating things into a story we can understand.